Welcome to Coffey Medical’s new FAQ, your one-stop page for answering your questions and concerns about our Philips Holter systems! We’ve addressed the most common queries – from questions about where to place the leads to information about how save the data, and much more – our FAQs have you covered!
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- User Definable Fields for Patient Demographic Data
- Rapid Patient Diary Entry
- Adjustable Display with Gain Control for each Channel
- Single Click Editing Tools
- Comprehensive and adjustable Rules Sets that can be applied to the whole scan, set areas, or from a certain point forward
- Scanning Speed Control
- Auto Document Control
- Auto Stop Control
- Class Review
- Call It Button-Great For Intermittent Atrial Fibrillation where you don’t want to change Rule Sets
- Different and Customizable Report Styles with an editable Report capability
- Editable Transcription Assistant
After completing a Holter Report, the Philips Holter system has many exporting capabilities to help your desired workflow. Included with Zymed software is ZPT Report Viewer. ZPT Report Viewer can be loaded on any PC in your network to open and edit Holter reports.
You can also export or email Holter reports as encrypted vector .PDF files, or send Report Results as an HL7 message or PDF file to your Electronic Medical Record System. Finally, you can send Holter reports to ECG Management solutions such as Philips Intellispace ECG, Epiphany Cardio Server or any other management system that can accept a PDF file.
Your purchase price for the Philips Holter Software includes two days of on-site training. The two days of training you receive is provided by Philips’ applications staff. All service and warranty issues are handled directly with Philips Medical with Coffey Medical’s oversight to make sure our great customers are being taken care of promptly and professionally. Philips Customer Support for Zymed Holter can be reached at (800) 722-9377 ext 3 Option 1.
All service and warranty issues are handled directly with Philips Medical with Coffey Medical’s oversight to make sure our great customers are being taken care of promptly and professionally. Philips Customer Support for Zymed Holter can be reached at (800) 722-9377 ext 3 Option 1. Zymed DigiTrak XT Monitors have a 2 year warranty. Zymed software has a 90 day warranty that starts after installation and onsite training. A Service Agreement does not need to be purchased to handle software related questions.
The best way to deal with artifact is to make sure you are getting a quality hook up to the patient. This means careful skin preparation prior to applying a high quality snap electrode. Zymed Holter software has numerous tools to help you deal with artifact. You can increase or decrease the gain on all 3 channels independently. You can also adjust the sensitivity of the system under Rules. Finally, you can turn off Analysis on any channel if it becomes too big of a problem. Finally, our new CALL Button helps you to deal with artifact as well.
After I scan data into our holter system, I can only save the report. The raw holter data is lost. Is that true with the Philips Holter system?
Our existing system does not let us store the studies and reports digitally. Does the Philips Holter system allow us to store our studies and reports digitally?
Zymed’s .zpt Report Viewer software allows you to store and transmit the Holter studies digitally. Reports can also be stored and transmitted as an encrypted .pdf file, or sent as an HL7 message . You can even email encrypted reports right from the Philips Holter software.
If our current holter system goes down, we are at a standstill until a service technician arrives. Last time it took 3 days to ger our system going again. How is Zymed different?
As a software-only solution, you can re-load the Zymed Holter software on another Pentium computer and start scanning again in minutes. Should you decide to upgrade for better computer performance in the future, you can do so at any time by reloading the software. Some competitors offer you a “free” computer with the purchase of their system. The real cost of that “free” computer shows up in high yearly service contracts or service calls billed at time and materials after the one-year warranty expires.
I am concerned our existing software is missing things; so I end up having to look at every beat. This can take hours. How can Zymed help?
We provide 4 different scanning modes including our unique QuickScan mode. It provides the best of retrospective and prospective scanning. You can analyze the easy exams with retrospective (automatically) and analyze the more difficult exams with paging, superimposition, or QuickScan (interactively).
Atrial Fibrillation is a huge headache for us on our existing holter system. How do you deal with it?
We have accurately analyzed atrial fibrillation for 20 years. Our atrial fibrillation algorithm automatically quantifies atrial fibrillation episodes, giving your physicians hourly totals of QRS’ and minutes in atrial fibrillation and a calculation of the percent amount of time in Atrial Fibrillation. Our new Call Button feature is a fast way to deal with intermittent Atrial Fibrillation without changing Rules Sets. We have two separate controls under Rules adjust the number of beats analyzed and the heart rate variability to help dial in and correctly call Atrial Fibrillation.
The high heart rates on pediatric exams are not recognized by our existing holter system. Can Zymed handle Pediatric cases?
I wish that I could select what 3 leads I want to use for scanning and printing to quantify disease in different parts of the heart?
With Zymed, you can simply select any 3 leads from the 12 leads that you want to use for scanning. The benefit of that is that you can verify or diagnose different disease states within the heart such as an anterior MI or a lateral MI. Our Zymed algorithm is the only Holter system that can accomplish this.
Sometimes the amplitude of the EKG waveform is so high that it is off the screen and is being miscalled in our current holter system. How does Zymed deal with this?
Sometimes when reviewing full disclosure, I do not remember seeing a beat during scanning. How can I find it?
The Zymed Holter Software allows you to click on a section of the report and pull up the beat in and look at it in all 12 leads to verify or edit. Editing from the Zymed report is an excellent productivity enhancement. We refer to this capability as Hyper Linking.